Customer Service Manager

Telecommute · Los Angeles, California, United States

Description

Dekeo, a new venture spun out of a category leading ecommerce company, is creating a global online marketplace for custom apparel. We're in growth mode disrupting highly fragmented and manual-oriented industry with a real solution, so there's a huge number of challenges to solve, exciting ideas to pursue, and value to build. In pursuit of this fully-funded venture, we're building a high-caliber team to ensure a dominant position in the new market and redefine apparel customization.

We are looking for an experienced Customer Service Manager to lead our motivated and collaborative team. The goal is to keep the team running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Position is a full-time remote contract opportunity in US/Canada time zones.

RESPONSIBILITIES

Requirements

Benefits

Come join a fast-growing and self-funded company in a flexible working space!

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